Last Updated: February 17, 2023
- What is Personal Information?
- How We Collect Personal Information
- How We Use Personal Information
- Disclosure of Personal Information
- How We Protect the Confidentiality of Personal Information
- Other Websites and Services
- Accessing, Updating, or Deleting Personal Information
- Opting Out of Receiving Electronic Communications
- California Residents’ Information Disclosure
- Children’s Privacy
- Individuals in the European Union
- How to Contact Us
1. What is Personal Information?
“Personal Information” is information that identifies or relates to a particular individual. Examples of Personal Information include, among others, name, email address, phone number, payment information, and online identifiers. When we combine Personal Information with other information, such as order details, we treat the combined information as Personal Information.
2. How We Collect Personal Information
1. Information that You Provide Us
When you visit our office, use our online Services, apply for jobs, or otherwise contact us, we request certain information about you. The exact information we need to collect will depend on the purpose of our interaction. Examples of this information include your name, email address, phone number, street address, location, customer service experience, payment information, and other information you choose to provide to us. If you apply for a job with us, we also collect any information you provide to us during the application process.
2. Information We Receive Automatically from You
We collect the following types of information automatically through your use of our online Services:
- Cookies, Device Identifiers, and Similar technologies
Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Service may not be available or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.
We do not respond to Do Not Track (“DNT“) signals sent to us by your browser at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.
To assist us with analyzing the use of our websites and apps through cookies and similar technologies, we use analytics services, including Google Analytics. For more information on Google’s processing of your information, please see “How Google uses data when you use our partners’ sites or apps.”
- Geolocation Data
The Services collect real-time information about the location of your device.
- Log File Information
When you use our online Services, our servers automatically record information, including your Internet Protocol address (“IP Address“), browser type, referring URLs (e.g., the site you visited before coming to our Service), domain names associated with your internet service provider, information on your interaction with the Service, and other such information (collectively, “Log File Information“).
We may also collect similar information from emails sent to you which then help us track which emails are opened and which links are clicked by recipients. We use Log File Information to help secure the online Services by identifying potential threats and vulnerabilities and in analyzing the effectiveness of our Service to improve the Service’s function and content.
Our websites may ask whether you would like us to use behavior-based advertising tracking technology. If you click “allow” or “accept” then we will allow third party behavior-based advertisers to place tracking technology on our website. We use such companies to provide you with relevant advertising about our products and services on our website, or on other websites.
3. Information We Receive from Third Parties
If you apply to work with us, we may collect information from other sources. For example, we may conduct a background check using a third party vendor.
3. How We Use Personal Information
We use Personal Information for the following purposes:
- Providing our Services to you;
- Request and coordinate services if you are one of our vendors;
- Providing, analyzing, administering, improving, and securing our online Services;
- Fulfillment/billing/delivery of orders you place, or responding to quote requests or other inquiries you submit to us;
- Providing customer service;
- Sending information and promotional materials;
- Seeking your feedback on our products and services through surveys;
- Responding to inquiries;
- Process applications for employment (note that if you become an employee, information that we collect in that capacity will be governed by our separate employee privacy notice);
- Protecting our rights or our property;
- Meeting legal obligations; and
- For other purposes related to the reasons for which you provide Personal Information.
To the extent we maintain and use Personal Information in a deidentified form, we will not attempt to reidentify the information, except for the purpose of determining whether our deidentification processes satisfy our legal obligations.
4. Disclosure of Personal Information
- Our Service Providers. We employ service providers to perform tasks on our behalf and to assist us in providing our Services. For example, we may engage third parties to provide administrative services, marketing, analytics services, web hosting, customer service, and payment processing. We take commercially reasonable steps to help ensure our service providers provide at least the same level of protection for Personal Information as we do.
- Companies Involved in Mergers and Acquisitions Transactions. If we sell or otherwise transfer part or the whole of our business or assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, or liquidation), any information collected through the Service, including Personal Information, may be among the items sold or transferred, including at the negotiation stage.
- Law Enforcement, Government Agencies, and Courts. We may disclose Personal Information at the request of law enforcement or government agencies or in response to subpoenas, court orders, or other legal process to establish, protect, or exercise our rights or to defend against a legal claim or as otherwise required or allowed by law, or to protect the rights, property, or safety of any other person. We may also disclose Personal Information to investigate or prevent a violation by you of any contractual or other relationship with us or your illegal or harmful activity.
5. How We Protect the Confidentiality of Personal Information
We use commercially reasonable safeguards, such as industry-standard encryption technology, to help keep the information collected through our online Services (including credit card information) secure. Despite these efforts to store Personal Information in a secure operating environment that is not available to the public, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information. We do not represent or warrant that Personal Information about you will be protected against, loss, misuse, or alteration by third parties. In the event that we are required by law to inform you of a breach to your Personal Information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
6. Other Websites and Services
We are not responsible for the practices employed by any third party websites or services linked to or from our online Services or otherwise, including the information or content contained within them. A link to a third party’s website should not be construed as an endorsement. We encourage you to investigate and ask questions before disclosing Personal Information to third parties.
7. Accessing, Updating, or Deleting Personal Information
Some jurisdictions give you a right to make the following requests regarding your personal information:
If you would like to exercise your rights listed above, please visit (or have your authorized agent visit) and complete the form at https://www.alphagraphicsseattle.com/culture/contact/, or call us at 206-448-9100. While we take measures to ensure that those responsible for receiving and responding to your request are informed of your rights and how to help you exercise those rights, when contacting us to exercise your rights, we ask you to please adhere to the following guidelines:
- Tell Us Which Right You Are Exercising: Specify which right you want to exercise and the Personal Information to which your request relates (if not to you). If you are acting on behalf of another consumer, please clearly indicate this fact and your authority to act on such consumer’s behalf;
- Help Us Verify Your Identity: Provide us with information to verify your identify. For example, provide us (at a minimum) your name and residence address, plus a phone number or email address. We may contact you to help confirm that you are making the request. Please note that if we cannot initially verify your identity, we may request additional information to complete the verification process. Any Personal Information you disclose to us for purposes of verifying your identity will solely be used for the purpose of verification.
- Direct Our Response Delivery: Please provide us with an e-mail or mailing address through which we can provide our response. If you make the request by email, unless otherwise requested, we will assume that we can respond to the email address from which you made the request.
We do not discriminate against individuals that exercise state-conferred rights.
8. Opting Out of Receiving Electronic Communications
We may send notifications, promotions, or other information via email (“Communications“). To unsubscribe, please follow the unsubscribe instructions in any email you receive. Please note that certain Communications are necessary for the proper functioning and use of the Service (e.g., to process an online order) and you may not have the ability to opt out of those Communications.
9. California Residents’ Information Disclosure
In accordance with California law, we collected the following categories of Personal Information within the preceding 12 months:
- Identifiers (for example, name, residence address, email address, and IP address);
- Commercial information (for example, information on your orders);
- Internet or other electronic network activity information, including information on your usage of our Service;
- Professional or employment-related information;
- Geolocation data;
- Additional categories of personal information described in the California Customer Records Statute(Cal. Civ. Code § 1798.80(e)) (for example, signature or physical characteristics); and
- Inferences drawn from any information identified above to create a profile.
We share each of these categories of Personal Information with affiliates or subsidiaries, business partners, data analytics providers, government entities (as may be needed to comply with law or prevent illegal activity), internet service providers, joint marketing partners, operating systems and platforms, payment processors and financial institutions, professional services organizations (such as auditors and law firms), social networks, and our service providers to the extent necessary to provide their services and as otherwise described in Section 4, above.
In addition, we also collected the following categories of Personal Information within the preceding 12 months:
- Payment information (for example, the credit card number processed on our behalf by a payment processor; although, this information is tokenized to us such that payment card information is not stored or later made accessible to us);
We share each of these categories of Personal Information with affiliates or subsidiaries, business partners, government entities (as may be needed to comply with law or prevent illegal activity), payment processors and financial institutions, professional services organizations (such as auditors and law firms), and our service providers to the extent necessary to provide their services and as otherwise described in Section 4, above.
We have not sold your Personal Information, as such word is defined under the California Consumer Privacy Act, in the prior 12 months.
If you provide, or allow your device to provide, us with Geolocation Data, we will use it to provide you with information and to make improvements to our products and services. We do not sell this information or share it for the purposes of cross-context behavioral advertising.
10. Children’s Privacy
We do not knowingly collect or solicit any Personal Information from children. If you are under the age of 16, do not use or provide any information in our Services. In the event that we learn that we have collected Personal Information from a child without parental consent, we will promptly take steps to delete that information.
11. Individuals in the European Union
13. How to Contact Us